Your privacy is of great importance to us. As a user of this web site (the "Site"), you are valued by us and we will take appropriate measures to protect the information provided by and collected from you on the Site in connection with the functions, facilities, products and services offered on our Site. As our business changes and grows, so will this policy. Please check back periodically for additions and changes.
Information We Collect
We only request and use information absolutely essential to respond to your requests for information on our products or services and to inform you of services we think may be of interest to you. Our site uses your IP address (an IP address identifies the type of browser you are using i.e. Firefox; Internet Explorer by assigning a unique number) for general system administration to serve you better by diagnosing problems with our server.
At times, we may use a feature of your browser to send your computer a "cookie". Cookies are used by thousands of web sites in order to enhance your web experience. A cookie is a small data file that assigns a unique anonymous number to your browser from a web server and is stored on your computer's hard drive. Cookies can not damage or read information stored on your hard drive. Cookies make your web experience more enjoyable by storing passwords and preferences. You can adjust your browser settings to refuse all cookies or to inform you when a cookie is being placed on your hard drive. However, your election not to accept cookies may diminish your experience with the Site because of additional time needed to repeatedly enter information.
2 types of cookies are used on MYPETTAGS.CA
1) Internal Cookies that are required for our site to operate properlyThis cookies allows our website to operate. You can adjust your browser settings to refuse all cookies or to inform you when a cookie is being placed on your hard drive. However, your election not to accept these cookies may diminish your experience with the Site because of additional time needed to repeatedly enter information.
|Tarteaucitron||Save your choice about cookies||12 months|
|PHPSESSID||Will handle the information related to your cart||Session|
|__stripe_mid||Information for Stripe (Payment Platform)||12 months|
|__stripe_sid||Information for Stripe (Payment Platform)||1 day|
2) Audience Analysis CookiesIn order to adapte our website to the behaviour of our visitors, we analyse the number of visitors, number of page visited and the activity of each visitors. We use Google Analytics as a tool for MYPETTAGS.CA. This tool generate these cookies:
|__utma||Google Analytics Statistics||24 months|
|__utmb||Google Analytics Statistics||1 day|
|__utmc||Google Analytics Statistics||Session|
|__utmt||Google Analytics Statistics||1 day|
|__utmz||Google Analytics Statistics||6 months|
|_ga||Google Analytics Statistics||12 months|
|_gat||Google Analytics Statistics||12 months|
Lifetime of your personal data
|Server Logs||12 months after record|
|Customer Order||10 years after processing the order|
Disclosure of Personal Information
We will not disclose, sell, trade, or rent Personal Information without your prior consent, except to the extent necessary to provide you with a requested service. In certain rare circumstances, we may be compelled by law to disclose your Personal Information, such as in connection with a lawsuit or other legal proceeding. In the event disclosure is required, we will use reasonable commercial efforts to try to secure confidential treatment of the disclosed Personal Information, including prohibiting use of the information for any commercial purpose. In addition, we reserve the right to disclose certain information when, in its sole discretion, it determines that such disclosure is necessary to protect MYPETTAGS.CA or its employees, their rights or property, or to protect the physical safety or health of employees of MYPETTAGS.CA or a member of the general public. Any submissions that you make to any public areas of the Site such as bulletin boards ("Public Areas") will be public and will not be considered Personal Information. We do not control, and are not responsible for, the actions of other users of the Site or of Clients with respect to any information you post in Public Areas. In addition, information that you submit to Public Areas may be collected and used by others to send you unsolicited messages and for other purposes. We may engage third party companies and individuals to perform services on our behalf (e.g., without limitation, software maintenance services, advertising serving technologies, e-mail service providers, delivery services, database management, web analytics and other services). These third parties may have access to your Personal Information. If they do, this access is provided so that they may perform these tasks on our behalf and they are not authorized by us to otherwise use or disclose your Personal Information, except to the extent required by law.
Links to Third Party Sites
You may be able to access third party web sites through links available on this Site. You understand and agree that your use of such third party sites, will be governed by the privacy policies of those sites and not by this Privacy Statement.
User Access to Personal Information
In accordance with the French Data Protection Laws and the European General Data Protection Regulation 2016/679 (GDPR) you have a right of access, correction and removal of your personal data which you may exercise by contacting us using the contact information provided below. Your requests will be processed within 30 days. We may require that your request be accompanied by a photocopy of proof of identity or authority.
Protection of Information
MYPETTAGS.CA will maintain the confidentiality of the information it collects. We maintain internal practices that help protect the security and confidentiality of this information by limiting employee access to and use of this information.
You can contact our customer service.
You can write us at:
5189 Rue Fabre
Montreal, QC, H2J 3W6
You also can send us an email at: